FAQ


Q: What are the payment options?

A: Payments can be made by credit card (Visa or MasterCard), certified cheque, money order, or cash. A deposit is required to guarantee your date of choice, and the balance is due upon the completion of the move.

Q: What happens if I need to change the date/time of my move after I have paid the deposit fee?

A: At Transport Schwartz/MoversMontreal.com customer service is our first priority; as such we will always do everything possible to accommodate you- including a change in moving date when available. All reasonable necessary changes to the moving date/time are handled on a case by case basis. Please contact us for further details.

Q: Does your team of movers dismantle and re-assemble bed-frames? Closet organizers? What about specialty furniture?

A: Our moving services are complete from A to Z, we offer both in-house and/or outside referrals to assist you in making your relocation as stress free as is possible. We always employ only professional specialty teams to service any and all of your moving needs. Please contact us for further details.

A: Please empty all bureau, desks, armoires and drawers of their contents prior to the move. Not only is the surplus weight a consideration, but items that are in drawers risk being seriously damaged during the shifting and repositioning of your furniture from one location to another.

Q: Do I need to obtain any insurance for my move?

A: No, our prices for moving services include all the necessary insurance for your belongings during the process of relocation.

Q: Do you sell any wardrobe boxes, cardboard boxes, packaging tape and packaging materials?

A: Yes, we offer free with every move the use of three (3) wardrobe boxes for your convenience. If it is more wardrobe boxes you need, contact us directly for more information. For the rental of eco-friendly reusable moving boxes and packaging paper visit GoBac.ca - the future in moving boxes.


For more information and/or to receive a free estimate please call 514-341-7424.